In order for Chess Academy to continuously offer the best service, your collaboration is highly valuable to us. We would like to know: if you are satisfied with Chess Academy products and service, about any problems you may have encountered, about suggestions for new functionnalities and features. If you have any comments or suggestions for improvement of the Chess Academy software application, website content & program documentation, please send us a message at info@chessacademy.de or use feedback form. Please provide as much detail as you can to ensure that the answer can be as accurate as possible. Chess Academy endeavours to answer all questions but sometimes, due to the volume of emails received, not all questions can be answered immediately.

Before sending a question, please check the FAQ (Frequently Asked Questions & Answers) section to see if a similar question has already been answered. We will try to describe any problem and will give you useful hints on how to handle with our chess software in the most effective way. If you have any questions regarding the product itself which remain unanswered or something is not clear, please contact Chess Academy Support.

Thank you very much for your comments and your time.